Administration Support Officer

10 Month FTC – until 31st March 2026
Newmarket Location
Monday – Friday 8:30am – 5pm

Our Client
Our client is a diversified financial services company headquartered in Tokyo, Japan. Established in 1988, our client operates globally, offering a wide range of services including leasing and lending. The company is renowned for its innovative approach to financial solutions, catering to both individual and corporate clients.

Key Responsibilities

We are seeking a proactive and detail-oriented Administrative Support Officer to join the Fleet Sales team. This role is responsible for providing comprehensive administrative and customer service support to ensure the effective and efficient operation of our fleet sales function. You will play a key role in upholding service standards, supporting the sales team, managing data, and ensuring seamless communication across stakeholders.

• Provide end-to-end administrative assistance to the Fleet Sales team, including pricing, quoting, and general administrative tasks.
• Support account management activities and ensure database records are up-to-date and accurate.
• Assist with tasks as directed by the Fleet Sales Team or National Customer Services Manager, ensuring timely and accurate completion.
• Respond to and resolve issues from customers, dealers, and external contacts in a timely manner.
• Apply strong problem-solving skills to identify issues and implement effective solutions.
• Perform a variety of administrative duties to support the Fleet Sales team and overall business operations.
• Assist with sales documentation, reporting, and coordination as needed.
• Maintain and update accurate records within the Fleet Sales database.
• Organise and manage shared and individual inboxes to ensure task completion and reduce risk of error.

About you:

• Proven 2 years + experience in customer service and/or administrative roles within a service-oriented industry.
• Strong written and verbal communication skills, with a focus on professionalism and clarity.
• A strong attention to detail and high level of accuracy when performing administrative and sales support tasks, including database management.
• Competent in using computer software such as CRM Systems (Salesforce and Microsoft Office (Word, PowerPoint & Excel