Our client
A full-service boutique dental practice with a vision to make patient dreams a reality! You’ll be a key part of the journey, ensuring seamless customer service with A++ administrative skills to match.
The role
- Greeting patients, phone answering, processing payments, responding to patient telephone and email queries
- Administration duties; following and completing the Patient Co-Ordinator daily task list
- Dealing with correspondence from referring dentists and specialists
- Working with a sense of urgency, an appreciation of priorities and the ability to perceive importance and act with speed
- Attending to all requirements of a task and implementing appropriate follow up tasks
- Interacting with a diverse clientele and staff of different levels within the business, displaying a professional persona and coming across confident and knowledgeable when communicating
- Actively seeking out opportunities to make extra contributions to benefit the Practice
- Supporting with change with the ability to adjust to changes
- Continuing to perform well under pressure or in stressful circumstances
- Dealing appropriately with difficult social exchanges, particularly in difficult or embarrassing situations
- Perceiving and understanding the feelings of others
- Marketing assistance as required
About you
- Nothing is a problem! You’re happy to put your hand up to help
- You LOVE talking to people and being the “face” of a business
- Proven customer service experience is required
- Computer competency – MS Office Suite, Exact, Lastpass, Slack are advantageous but not essential
- You’re not easily distracted, and are prepared to go the extra mile with a positive approach, particularly with regard to solving problems
About HOME Recruitment
Great to meet you! We’re a boutique agency specialising in corporate service and business support opportunities for a diverse portfolio of clients across temporary, contract and permanent positions.
We are committed to creating a diverse and inclusive recruitment process where all individuals feel valued, respected, and empowered. We encourage candidates from all backgrounds, identities, and experiences to apply! If you require any accommodations during the application process, please don’t hesitate to let us know.
To apply for this job please visit apply.jobadder.com.